64bd Terms & Conditions — A Commitment to Transparent and Fair Service

1 Definitions & Interpretation

The following terms used in these terms and conditions carry the meanings described below:

• "Platform" refers to the 64bd website and all associated services.
• "User" or "Member" refers to the individual who has registered an account and is using the services.
• "Account" refers to the personal profile of each registered member.
• "Wager" or "Bet" refers to the amount placed by a user to participate in any game or event.
• "Bonus" refers to any incentive amount provided by the platform, usable subject to specific conditions.
• "Wagering Requirement" refers to the specified amount that must be wagered before winnings derived from a bonus can be withdrawn.

2 Eligibility & Registration Requirements

To open an account at 64bd, the following conditions must be met:

• The user must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate, and up to date.
• A person may open only one account. If multiple accounts are detected, all accounts will be closed and deposited funds may be forfeited.
• Users must use their own payment method — using another person's account or card is prohibited.
• Registering an account on behalf of a corporation, trust, or any other legal entity is not permitted.

3 Deposit Terms

The following payment methods are accepted for depositing funds at 64bd:

• bKash
• Nagad
• Rocket
• Bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank)

The minimum deposit amount for each method is ৳300. Deposited funds are generally credited to the account instantly.

4 Withdrawal Terms

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests generally take between 30 minutes and 3 hours to process.
• Withdrawals can only be made via the same payment method used for the deposit.
• Account verification must be completed before making a withdrawal.
• Funds associated with a bonus cannot be withdrawn if the wagering requirement for that bonus has not been met.

5 Welcome Bonus & Wagering Terms

When you open an account at 64bd for the first time and make a deposit, you receive a 100% welcome bonus of up to ৳20,000.

Important terms regarding bonuses:

• The wagering requirement is 25 times the bonus amount — calculated on the bonus amount only, not on the deposit plus bonus.
• Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus can be withdrawn.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
• Each bonus offer has its own expiry; if the wagering requirement is not met within the specified time, the bonus is cancelled.
• If fraudulent activity related to bonuses is detected, the account will be suspended or closed.

6 VIP Program & Cashback

64bd's VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.7%.
• Gold: Weekly cashback of up to 1.0%.

You can progress to higher tiers through regular and active participation. Contact the support team for details on the benefits and conditions of each tier.

7 Prohibited Activities

The following activities are strictly prohibited on the platform:

• Money laundering or any illegal financial transaction.
• Attempting to influence game outcomes using bots, automated software, or any other technical means.
• Attempting to gain bonus benefits by opening multiple accounts.
• Attempting unauthorized access to the platform's systems or conducting a cyberattack.
• Fraudulent collusion with other users.
• Threatening or harassing any member of the platform's staff.

8 Account Security

Keep your account password and login details completely confidential. If any unusual activity is detected on your account, notify the support team immediately.

• Granting a third party access to your account is prohibited.
• You are responsible for all activity that occurs on your account.
• Using a strong password and changing it regularly is recommended.

9 Service Availability

64bd is committed to ensuring the highest quality of service. However, the service may be temporarily disrupted in the following situations:

• Routine maintenance work.
• Technical errors or server issues.
• Natural disasters or other unforeseen circumstances.
• Disruption to a relevant third-party service.

64bd's liability for any loss resulting from a service disruption will be limited.

10 Fairness of Gaming Results

64bd uses a certified Random Number Generator (RNG) to ensure fair play. Each game result is entirely independent and not influenced by previous results.

If you have a complaint about a game result, notify the support team within 24 hours. After the complaint is received, the relevant records will be reviewed before a decision is made.

11 Dispute Resolution

In the event of any dispute, follow the process below:

• First, contact the 64bd support team directly.
• Submit a complaint via live chat or email ([email protected]).
• The support team will review the dispute and respond within a reasonable time.
• If you are not satisfied with the support team's decision, there is an option to escalate to the next stage.

12 Collection & Use of Personal Data

64bd uses SSL encryption technology to keep users' personal data secure. Collected data is used only for the following purposes:

• Account verification and identity confirmation.
• Payment processing and completing financial transactions.
• Providing support services.
• Preventing fraudulent activity.
• Fulfilling legal obligations.

Personal data is not sold or shared with third parties, but may be provided to relevant authorities when legally required. For more details, please read our Privacy Policy.

13 Cookies & Tracking Technology

64bd uses cookies to improve the user experience and ensure platform functionality. Continued use of the platform will be considered as consent to the cookie policy.

14 Responsible Gaming Policy

64bd believes that gaming is a form of entertainment — not a source of income. Users should keep the following points in mind:

• Do not bet beyond your means.
• Do not increase your wager amount in an attempt to recover losses.
• If you feel that gaming is affecting your daily life, family relationships, or financial situation, take a break.
• You can temporarily suspend your account yourself if needed — the support team will assist with this.

For more details, visit our Responsible Gaming page.

15 Self-Exclusion

If you feel that gaming is getting out of your control, you can use the self-exclusion option. By contacting the support team, you can close your account for a set period or permanently. Attempting to open a new account during a self-exclusion period is a violation of these terms.

16 Right to Amend Terms

64bd reserves the right to update or change these terms and conditions at any time. A notice will be published on the platform for significant changes. Continued use of the platform after any changes will be considered as acceptance of the revised terms.

17 Account Closure & Termination

A user may request to close their account at any time. Any existing balance must be settled before the request is processed.

64bd may unilaterally close an account in the following situations:

• Violation of any clause of these terms.
• Fraudulent or suspicious activity.
• Failure to cooperate with the account verification process.
• An account that has been inactive for a prolonged period.

18 Contact & Support

If you have any questions or confusion about these terms and conditions, please contact our support team:

• Via live chat, 7 days a week, 24 hours a day.
• By email: [email protected]
• Support is available in both Bengali and English.